Find out what's possible when work connects
Whether you're chatting with teammates or supporting customers, Zoom makes it easier to connect, collaborate, and reach goals — all with built-in AI doing the heavy lifting.
One platform.
Endless ways to work together.
From client pitches to global all-hands, patient consults to classrooms, Zoom delivers the flexibility and reliability you need. And with AI built in, every interaction is faster, easier, and more productive.
Collaboration
AI-first UCaaS for team collaboration lets you work together without friction using Meetings, Chat, Docs, and more, all built into Zoom Workplace.
- Unify how teams connect: Meetings, Phone, Chat, and more are all in one UCaaS platform, so communication feels seamless.
- Consolidate your tools: Replace scattered apps with an all-in-one solution that saves time, reduces costs, and keeps work in sync.
- Support hybrid and remote work: Keep even global teams engaged with reliable video conferencing, persistent chat, shared docs, and more.
- Keep workflows moving: From brainstorms to docs to quick check-ins, Zoom helps teams cut friction and avoid projects stalling.
- Do more with AI: Built-in AI summarizes meetings, drafts follow-ups, and shares next steps, so your team spends more time creating.
Customer Service
Solve customer issues faster and deliver a seamless experience across every channel with AI-first contact center and CX solutions.
- Resolve inquiries efficiently: Phone, chat, email, SMS, social, and video flow into one platform for full context.
- Automate complex interactions: Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
- Boost self-service and loyalty: Instant answers and proactive resolutions reduce friction and improve satisfaction.
- Help agents focus on what matters: AI highlights key actions, suggests responses, and streamlines repetitive tasks.
- Turn data into action: Integrated CRM, real-time analytics, and conversation insights help teams spot trends and improve CX.
Marketing
Drive growth for your business with Zoom webinars and virtual events for demand generation — built to engage audiences and deliver results.
- Keep audiences engaged: Capture leads and build pipeline with branded webinars and events that generate long-lasting demand.
- Deliver stand-out experiences: Host polished, interactive events that reflect your brand and leave a lasting impression on customers.
- Fuel smarter campaigns: Extend every event with virtual and hybrid options, giving you a broader reach and richer insights.
- Put busywork on auto-pilot with AI: Automate content, personalize outreach, and analyze performance faster.
Sales
Equip your team with Zoom sales enablement tools with AI insights so they can focus on customers, accelerate deals, and grow revenue.
- Make selling easier: Eliminate admin work like note-taking and CRM updates so reps can spend more time building relationships.
- Boost productivity and win rates: Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
- Give RevOps deeper visibility: See pipeline insights and competitor trends to forecast and prospect with confidence.
- Close with confidence: Agentic AI flags risks, coaches reps, and automates next steps, keeping work moving forward.
Employee Management
Strengthen culture and hybrid workforce engagement across teams with Zoom Workplace.
- Foster community in hybrid teams: Get company-wide updates, recognition, and social feeds that connect remote employees.
- Create immersive experiences: Run interactive all-hands, learning sessions, and celebrations that teams look forward to.
- Communicate on your schedule: Share video announcements asynchronously, aligning teams without more meetings.
- Reinforce culture and recognition: Highlight employee wins, anniversaries, and initiatives with rich media and live events.
- Measure engagement to improve: Use analytics from Events, Clips, and Workvivo to understand participation and surface gaps.
Introducing
Zoom AI Companion 3.0*
AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions.
Zoom AI Companion helps by:
- Summarizing meetings fast
- Quickly generating first draft documents
- Saving users an estimated 6 hours per week in meetings**
Reimagine your industry, collaboration & innovation
One integrated platform connecting your business, industry or community
Education
Zoom is helping transform education with an AI-first communication and collaboration platform that enables new ways to teach, learn, and connect. Powering Connection, Engagement, and Success Across Academic and Administrative Experiences
Healthcare
Zoom uses the power of an AI-first work platform to help you communicate across the continuum of care, meet patients where they are, and enable your workforce to stay connected and agile.
Government
Federal, state, and local government organizations can use Zoom or Zoom for Government to evolve public services, improve citizen engagement, and embrace digital transformation.
Financial Services
Financial services organizations can use Zoom’s unified communication platform to enable flexible work, deliver innovative and personalized client services, and build out revenue-generating opportunities.
Retail
From store operations to supply chain management Zoom is helping retailers implement innovative solutions that streamline operations, improve customer service and increase sales.
Manufacturing
Zoom has several innovative products, technologies, and solutions that are helping manufacturing organizations globally to increase productivity, reduce time-to-market and streamline operations.
Explore More Products
Find out what's possible when work connects
AI Companions
AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions.
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Clips
Zoom Clips uses AI to turn messages into polished, custom videos — even in different languages — that are ready to share with teammates or customers. ?No extra tools or steps needed.
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Contact Center
Meet your customers on any channel and provide fast, accurate resolutions 24/7 with Zoom Virtual Agent.
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Docs
Legacy docs are stuck in the past. Zoom Docs uses AI to turn discussions into shareable docs, wikis, tables, and forms, so your team can collaborate better before, during, and after every meeting.
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Meetings
Zoom Meetings comes with Zoom Team Chat so you can collaborate over chat before, during, and after meetings within the same application.
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Phone
When every call counts, you need more than a phone system. Zoom Phone combines enterprise-grade reliability, global reach, and built-in security with AI-first simplicity, so you can better serve callers, keep teams connected, and scale faster.
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Team Chat
With Zoom Team Chat, collaboration stays in one place, IT headaches disappear, and built-in AI handles the heavy lifting. Included in Zoom Workplace at no extra cost.
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Virtual Agent
Deliver fast, personalized, delightful experiences at scale with the next generation of Zoom Virtual Agent, available for voice and chat — powered by Zoom’s AI-first platform and advanced agentic framework.
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Webinars
From simple marketing webinars to production-quality company all-hands, Zoom makes hosting webinars actually enjoyable.
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Whiteboard
Turn complex ideas into action with Zoom Whiteboard’s infinite digital canvas. Brainstorm, diagram, and work together seamlessly in real-time or async
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